shipping policy

🛒 Shipping Policy

1. Processing Time

  • We process orders Monday–Friday (excluding holidays).

  • Orders placed before 2 PM PST ship the same day; after that, they ship the next business day.

  • Processing typically takes 1–2 business days reddit.com.

2. Shipping Methods & Carriers

We use trusted carriers such as USPS, UPS, FedEx, and DHL. Options include:

3. Shipping Rates

4. International Shipping

  • We ship globally.

  • Rates and delivery times are calculated at checkout.

  • Customs duties, taxes, and import fees may apply and are the buyer’s responsibility shipbuddies.com+1blog.shipway.com+1.

  • Expect longer processing (1–3 extra days) and longer delivery (10–20 business days).

5. Shipping Restrictions

  • No delivery to P.O. boxes or APO/FPO on certain carriers.

  • Some products may be restricted from shipping internationally due to regional regulations .

6. Order Tracking

7. Lost, Damaged, or Delayed Orders

  • If a shipment is lost, damaged, or delayed, contact us at [support@example.com] within 14 days of the delivery date.

  • We will assist with claims, offer a replacement or refund, and guide you through the process .

8. Returns & Exchanges

  • Return shipping is handled per our Returns & Exchanges Policy (link included).

  • Buyers are responsible for return shipping unless the item is faulty or we make an error.

  • A store credit or refund will be issued once we receive and inspect the returned item ecommercefulfilment.com.

9. Order Cancellations

  • Orders can be canceled before shipment.

  • Once shipped, standard return procedures apply.

10. Policy Updates

  • We may update this policy periodically; the latest version is always on this page blog.shipway.com.

  • We appreciate your understanding as we adjust shipping when carrier costs, holiday seasons, or seasonal spikes occur.


🔑 Quick Summary Table

Stage Timeline / Cost
Processing 1–2 business days
Standard Shipping 5–8 business days — $4.99 or free over $75
Expedited Shipping 2–5 business days — $12.99
Express Shipping 1–2 business days — $19.99
International Shipping 10–20 business days + duties, rates vary

How to Use This Template

  1. Customize thresholds (order value, rates, etc.) to match your costs/infrastructure.

  2. Insert your carrier logos and live rates if supported by your storefront platform.

  3. Link to related policies (Returns, Privacy, Terms & Conditions).

  4. Ensure visibility by placing the policy in your footer, checkout page, and order confirmation emails